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SERVPRO Grays Harbor & Pacific Counties: Additional Services

2/6/2019 (Permalink)

SERVPRO Professionals do more than people think. SERVPRO Franchise is dedicated to restoring both the property and the lives of the customers being helped. Our goal here at SERVPRO is to make it like it never even happened.

Additional Services

  • Board-ups: SERVPRO may need to board up your home using sturdy, durable materials designed to keep out whether intrusion and intrusion by outsiders.
  • Inventory: SERVPRO Professionals take inventory of everything in every room categorized them as salvageable, non-salvageable, and questionable allowing for easier contents settlement.
  • Move-Outs: If your content stays in the damaged house for to long it may need to be relocated and a move out may be requested by contractor.
  • Electronic Cleaning: Smoke residues can contain acids that corrode metal surfaces when m moisture is also present. If the residues are not removed, corrosion can eat away at the metal casing and can cause electronic failure in the device. SERVPRO can clean the outside casing of the electronic device correctly and refer you to a qualified electronics vendor.
  • Art Work: Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of expensive and valued art requires the use of a trained art restorer, while less expensive art may not warrant these costly specialized services.

Everything in your home that was in the affected area will be taken care of will be photographed and written down. SERVPRO Professionals will get your content taken care of and make your home safe again.

Have Questions? Call Us 24/7 360) 533-8667

Why SERVPRO

1/30/2019 (Permalink)

When all goes wrong and you don't have a clue on what to do next. Call SERVPRO - our Team of Professionals are here to help in any way possible. There is little that we can't do, you name it and we will see to it that you get the help that you need. A lot of people don't really know about what exactly it is that we do. Well for those of you who don't know and those of you who think you know what it is that we do, here are just a few things that SERVPRO Professionals do that helps make SERVPRO your first choice.

The Better Choice Because...

  • Lower Recovery Costs, The SERVPRO System helps save your money
  • Restored content will be cleaned and deodorized to preloss condition when possible.
    • Every item is written down
    • Metal is polished
    • Flooring mopped and cleaned. Stripped, sealed, and refinishing and will be done if it is authorized by both you and the adjuster.
    • Cleaning/ Painting
    • Deodorized
    • Clothing if affected we will recommend a dry cleaner or professional laundry cleaner, and help inform them that there was smoke damage.
    • Deduct work

Those are just a few things the SERVPRO Franchise Professionals do. You name it and we will get it done or point you into the right direction.

One Hour - At SERVPRO within one hour form the notice of the loss, a SERVPRO Franchise Professional will contact you to arrange service. So, you'll know help is on the way.

Four Hours- Within four hours of notification of loss, a SERVPRO Franchise Professional will be on-site to start mitigation services. The key to reducing damages and saving money is responding quickly to your damage. Call right away. While the SERVPRO Franchise Professional will explain the process step by step so you can anticipate the outcome.

Eight Hours- Within eight hours of on-site arrival, a verbal briefing of the scope will be communicated to appropriate person, normally your adjuster or property manager.

Floods

1/30/2019 (Permalink)

We have had a lot of rain and it doesn’t look like it is going to slow down any time so. Rivers, lakes and bodies of water, are getting high and can potentially cause flooding. If flooding occurs and the water flows into your home, do not panic, try your best to stay calm. SERVPRO specializes in Flood Damage. As soon as we get your call we will have people at your home to begin drying it out.  To help get your home looking like it never even happened.

Taking Precautions

  • Water proof your basements, doors and windows.
  • Try to have a backup water supply
    • Back up toilet supply
  • Incase of severe flooding try to have extra food and liquids

After Math’s of Flooding

  • Turn off Electricity
  • Avoid anything that has been soaked by the flood
  • Call SERVPRO
  • Contact Insurance

SERVPRO additional services

12/14/2018 (Permalink)

SERVPRO Professionals do more than people think. SERVPRO Franchise is dedicated to restoring both the property and the lives of the customers being helped. Our goal here at SERVPRO is to make it like it never even happened.

Additional Services

  • Board-ups: SERVPRO may need to board up your home using sturdy, durable materials designed to keep out whether intrusion and intrusion by outsiders.
  • Inventory: SERVPRO Professionals take inventory of everything in every room categorized them as salvageable, non-salvageable, and questionable allowing for easier contents settlement.
  • Move-Outs: If your content stays in the damaged house for to long it may need to be relocated and a move out may be requested by contractor.
  • Electronic Cleaning: Smoke residues can contain acids that corrode metal surfaces when m moisture is also present. If the residues are not removed, corrosion can eat away at the metal casing and can cause electronic failure in the device. SERVPRO can clean the outside casing of the electronic device correctly and refer you to a qualified electronics vendor.
  • Art Work: Artwork ranges from inexpensive framed pictures to extremely valuable fine art. Restoration of expensive and valued art requires the use of a trained art restorer, while less expensive art may not warrant these costly specialized services.

Everything in your home that was in the affected area will be taken care of will be photographed and written down. SERVPRO Professionals will get your content taken care of and make your home safe again.

Have Questions? Call Us 24/7 360) 533-8667

Flood Damage

12/14/2018 (Permalink)

We need to know the difference between Flood Warning and Flood Watch. Flood Warning means possible flood. Flood Watch means flood is occurring or will occur soon. Grays Harbor and Pacific Counties need to know what it takes to be prepared and what precautions are needed just in case of flood watch or flood warnings.

About SERVPRO Grays Harbor & Pacific

SERVPRO Franchise Professionals specialize in water damage restoration. They have large amounts of training and keep a close eye on the dry process until it is completed. SERVPRO Franchise Professionals are available 24 hours/7 days a week and are ready to restore or clean your property.

Have Questions? Call Us 24/7 (360) 533-8667

Precautions & Readiness

  • Put barriers up to help prevent water from entering
  • Get sealant for basement and plastic for lower windows
  • Keep news, radio, television on at all times
  • Park lower vehicles on a higher plane
  • Pack Emergency Kit in case of evacuation
  • If you have a lower house move essential items to higher floor
  • Turn of breakers, switches, and valves
  • Unplug all electrical appliances

Recovery

  • Listen to news reports
  • Stay out of Flood Waters they may be contaminated
  • If you have to go out in the water avoid the moving waters
  • Stay away from down power lines
  • Make sure to clean and sanitize Everything that the flood water touched

Home Heating Tips

12/13/2018 (Permalink)

Safe Home Heating Tips

Home fires often occur during the cold winter months due to dangerous heating equipment or unsafe practices. Here are some important safety tips to help keep your home safe and warm this winter:

Never use flammable liquids or excessive amounts of paper to start or accelerate a fire.
Keep flammables away from heat sources. Wood stoves require a 36” clearance from combustible surfaces.
The use of kerosene heaters inside the home is prohibited in California (Sec. 19881, Health and Safety Code).
Keep children away from heat sources.
Never leave a fire unattended.
Wood stoves should be UL approved.
Never attempt to heat a structure with a device that was designed for outdoor use, such as a camp stove.
Charcoal gives off lethal amounts of carbon monoxide. Do not burn it indoors.
Have a professional inspect and clean your chimney, stovepipe and/or furnace annually.
Do not attempt repairs yourself.
Keep a metal or glass screen in front of the fireplace opening. Make sure the damper is open before lighting.
Check furnace control and emergency shut-offs to be sure they are working properly.
If using a fossil fuel for heating, install and maintain carbon monoxide (CO) alarms to avoid the risk of CO poisoning. Make sure your home has working smoke alarms as well.

Holiday Tips

12/13/2018 (Permalink)

Most of us can agree that Holidays are a beautiful time of year, Christmas trees are a big help when it comes to the beauty of Christmas. SERVPRO is here to help you keep them that way. Just by looing at these safety tips and precautions could help us keep your Christmas beautiful and safe all at the same time.

Picking Your Tree & Placing Your Tree

  • If you have a fake tree or a real tree it is important to pay attention to where it is set up
  • When picking a tree choose a fresh and green tree, one that when touched the needles do not fall off
  • Keep away from heat sources
  • Don't allow your tree to block an exit
  • Keep your tree watered, a dry tree is an Ugly tree and a potential fire hazard.

Decorations

  • Pay attention to whether they are indoor lights or outdoor lights.
  • Make sure to replace any worn or broken cords
  • Do Not Use Candles to decorate your tree
  • Even though the tree looks beautiful in the window for all the neighbors to see, it is important to remember to turn it off when leaving your home or when you are going to bed.

After Christmas

  • There are places that will pick up your tree and dispose of it such as, boy scouts, the Aberdeen City Council, and many more.
  • We would not recommend leaving your tree in your garage or out side near our house, it is extremely dangerous because one little spark to that dry tree could make your wonderful and beautiful Christmas turn into a ugly one.

Accidents do happen and if one happens to you don't worry to much. SERVPRO is here to help keep your Christmas beautiful. If and accident with your tree or house happens during your Christmas joy don't be afraid to call us. The SERVPRO Franchise professionals are available 24 hours/7 days a week and are ready to restore or clean your property.

Tips for severe weather

12/13/2018 (Permalink)

As severe weather continues to dominate the news, SERVPRO of Grays Harbor & Pacific Counties wants you to prepare for the worst. Here are 8 ways to get your house in order to prepare for a storm.
*Clean your gutters and downspouts - Repair gutters and downspouts if needed
*Check your roof, skylights, and flashing
*Inspect the house siding
*Weatherstrip windows and doors
*Prepare or install storm doors and windows
*Consider buying a generator
*Cover and protect outdoor furniture, barbecues, outdoor equipment, and firewood with heavy tarps. Secure the tarps with ropes or heavy objects such as bricks.
*Have trees trimmed

Be ready for the worst - SERVPRO of Grays Harbor & Pacific Counties is available 24 hours a day 7 days a week. Call 360-533-8667!

Frozen Pipes

12/13/2018 (Permalink)

Winter weather is upon us  and with that comes the usual cold weather hardships, including the risk of snow, sleet and ice along with flu season and freezing temperatures. Those low temperatures can also cause a specific plumbing issue for homeowners – frozen pipes.

A frozen pipe is a typical, yet sometimes major plumbing issue to face. When the weather is cold and the temperature dips below freezing, the water in your home’s pipes may freeze and enlarge, which can result in anything from a tiny leak to large-scale flooding.

There are several signs that can reveal a frozen pipe. If you notice a water line covered in frost or any lumps within the pipe, that is a pretty sure sign that your water pipe is frozen. While it may seem obvious to know if your water lines are frozen, just realize that not all plumbing pipes are in sight. If you turn on the sink and the water is not running, or not flowing properly, or your toilets won’t refill after a flush, that’s also an indicator that your pipes are likely frozen.

So what can you do when you think your pipes could be frozen? It is crucial to swith off the power to your water supply before you attempt to thaw your pipe in order to keep the pipe from breakingTry warming the frozen area of the pipe with heated water or packing towels that have been soaked in hot water around your water pipes. If these measures don’t solve the problem, call a professional plumber in to assess the situation. Do not attempt to use a blowtorch, kerosene or propane heater, or anything else with an open flame, as these are fire hazards.

If the pipe has actually burst, begin soaking up the water with a mop, rags or sponges to clean up as much as you can before it causes damage. If the damage is critical, go ahead and reach out to your insurance agent and call SERVPRO of GRAYS HARBOR AND PACIFIC COUNTY to help address the situation. SERVPRO of GRAYS HARBOR AND PACIFIC COUNTY will work with you insurance agency to get you back on your feet. 

The American Red Cross recommends taking these actions to keep your pipes from freezing:

  • Keep garage doors closed if there are water supply lines in the garage.

  • Open kitchen and bathroom cabinet doors to permit warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.

  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.

  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.

  • If you will be leaving during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

If these preventative actions don’t work and you find yourself combating frozen pipes this winter, call SERVPRO of GRAYS HARBOR AND PACIFIC COUNTY—available 24/7/365— to help at 360-533-2209 or schedule an appointment online.

How to prevent mold

12/13/2018 (Permalink)

Mold. The very word is enough to make a person cringe.

Yes, mold can be good — it's essential in making brie and penicillin, for example, and necessary for the decomposition of organic matter in nature — but it can also be very, very bad, especially when it grows undetected in your home.

 

Mold spores spread easily and cannot be completely eradicated.

Mold can grow anywhere: on carpet, clothing, food, paper, and even in places you can't see, such as the backside of drywall, areas inside walls around leaking or condensing pipes, and above ceiling tiles.

Not only is a mold problem difficult and costly to fix, but mold can also produce allergens and irritants (and, rarely, toxins) that may compromise your health.

So what can you do if you're concerned about mold growing in your home?

The best approach is preventing mold before it becomes a problem. The key to mold prevention is simple: moisture control.

Here are nine ways to curb moisture indoors, and the mold that thrives on it.

1. Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home: where are the problem areas? Does the basement flood? Do you notice frequent condensation on an upstairs window? Is there a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money up front, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. Seepage into the basement after a heavy rainfall, accumulation from a leaky pipe, even a spill on the carpet should be dried within 24 to 48 hours. If you've experienced a flood, remove water-damaged carpets, bedding, and furniture if they can't be completely dried. Even everyday occurrences need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry — preferably outside or in areas with good air circulation.

3. Prevent moisture with proper ventilation. It may be that your routine domestic activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in humid climates), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens. Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold, and removal and replacement can be expensive. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

Finally, educate yourself on your region's climate . Knowing what works for your climate and your home is an important first step. If you do run into mold let the experts at SERVPRO of GRAYS HARBOR AND PACIFIC COUNTY take care of it. We are available 7 days a week 24 hours a day. Call 360-533-8667!